Terms and Conditions of Sale for Rebelcoatings.ca

These Terms and Conditions (“Terms”) govern all services provided by Rebel Industrial Coatings (a division of Rebel Metal Fabricators Ltd. d.b.a Rebel Vac Systems, collectively the “Company”) to any customer (“Client”) and shall apply to all quotations, proposals, work orders, and service agreements unless expressly modified in writing by both parties.

1. Scope of Services

The Company provides professional painting and coating services for industrial equipment, including but not limited to surface preparation, application of protective coatings, corrosion-resistant finishes, and related maintenance or consulting services. All services shall be performed in accordance with applicable industry standards and the specifications outlined in the accepted quotation or proposal.

2. Quotations and Pricing

All quotations issued by the Company are valid for thirty (30) calendar days from the date of issuance unless otherwise stated. Quotations are based on information provided by the Client and are subject to adjustment if the scope of work changes. Additional charges may apply for unforeseen conditions, modifications requested after commencement, or expedited timelines.

3. Scheduling and Access

Project commencement is contingent upon acceptance of the quotation and receipt of any required deposit. If the Client does not specify a completion date for the services, the delivery date shall be determined by the Company based on availability. The Company will make reasonable efforts to adhere to proposed schedules; however, lead times may vary due to material availability, condition of serviced goods, or other factors beyond the Company’s control. The Client shall ensure that the equipment, safe, and properly prepared. Delays caused by inadequate access or preparation may result in additional charges and or delayed completion times.

4. Payment Terms

The Company may require a deposit, letters of credit or down payment at the time of placement of order as specified within the agreement, and deposits will be at the discretion of the Company. Final payment is due upon completion of services prior to pick up, unless otherwise agreed upon prior to the commencement of service. Payments are to be made by EFT or cheque, unless otherwise agreed upon by the parties. In the event credit is applied for and granted to the Client, terms and credit limits shall be established upon opening an account with the Company. All amounts beyond set credit limits will be paid in full by the Client prior to pickup of goods. Payments for amounts within set credit limits are due in full from the Client within thirty (30) days from the date goods are picked up. Invoices not paid within the agreed terms may accrue interest at a rate of 18% per month and may be subject to collection costs.

5. Warranty and Limitations

The Company warrants its workmanship for a period of thirty (30) days from the date of pick up, and any warranty claims must be reported to the Company within 10 days of set pick up. This warranty covers defects in application but excludes damage resulting from misuse, neglect, improper maintenance, environmental exposure, substrate failure, structural movement, or pre-existing conditions thereafter pick-up and the goods have departed from the Company’s facility. Warranty claims must be submitted in writing within the warranty period and are subject to inspection and verification by the Company. Warranty on painted tanks are at the discretion of the Company.

6. Liability

The Company shall not be liable for indirect, incidental, or consequential damages arising from the performance or non-performance of services. The Company’s total liability shall be limited to the amount paid by the Client for the specific service giving rise to the claim..

7. Materials and Substitutions

The Company uses industrial-grade coatings and materials sourced from reputable manufacturers. Specific brands or products may be requested by the Client but are subject to availability, compatibility and the Company reserves the right to decline alternative products outside of their normal course of business. The Company reserves the right to make substitutions with equivalent products when necessary, with prior notice to the Client.

8. Changes and Cancellations

Any changes to the scope of work must be submitted in writing and may result in adjustments to pricing and scheduling. Cancellations made one (1) week after a signed quote or the delivery of goods to the Company’s facility may result in forfeiture of the deposit or imposition of cancellation fees.

9. Confidentiality

The Company shall treat all Client information and project details as confidential and shall not disclose such information to third parties except as required by law or with the Client’s written consent.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Alberta and the laws of Canada applicable therein. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Alberta.

11. Acceptance of Terms

By accepting a quotation, proposal, or work order, or by engaging the Company’s services, the Client acknowledges and agrees to be bound by these Terms and Conditions.